Terms & Conditions
Please read these terms carefully before using our website and services
Last Updated: March 1, 2025
These Terms and Conditions govern your use of the Al-Fatin website and services. By accessing or using our website, you agree to be bound by these terms.
Fair Terms
Clear and reasonable terms for all users
User Rights
Your rights and responsibilities as a user
Important Notices
Key information about our services
Legal Framework
Legal basis for our relationship
Acceptance of Terms
By accessing and using the Al-Fatin website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use our service. We reserve the right to update these terms at any time without prior notice.
Use of Website
You may use our website for lawful purposes only. You agree not to use the website:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website
Orders and Payment
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.
Pricing
All prices are subject to change without notice. We strive to ensure accuracy in pricing, but errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you and give you the option to reconfirm your order at the correct price or cancel it.
Payment
Payment must be received before we dispatch your order. We accept various payment methods as displayed during checkout. All payments are processed securely through our payment partners.
Shipping and Delivery
We will make every effort to deliver your order within the estimated timeframe, but delivery times are not guaranteed. Delivery times may vary due to factors beyond our control.
- Risk of loss and title for items pass to you upon delivery to the carrier
- Shipping charges are non-refundable
- We are not responsible for delays caused by shipping carriers
- You must inspect items upon delivery and report any damage immediately
Returns and Refunds
Please refer to our Return Policy for detailed information about returns and refunds. Key points include:
- Items must be returned within 7 days of delivery
- Items must be in original condition with tags attached
- Beauty products cannot be returned for hygiene reasons unless defective
- Return shipping costs may apply
- Refunds will be processed to the original payment method
Intellectual Property
The website and its original content, features, and functionality are owned by Al-Fatin and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
Limitation of Liability
In no event shall Al-Fatin, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
Our total liability to you for all claims arising from or relating to the service shall not exceed the amount you paid us in the twelve months preceding the claim.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Montana, USA, without regard to its conflict of law principles. However, if you are a consumer in a jurisdiction with mandatory consumer protection laws (e.g., the European Union), those laws may apply to the extent they provide additional rights. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of the State of Montana, USA, unless your local laws require otherwise. At our discretion, disputes may be resolved through binding arbitration conducted under the rules of the American Arbitration Association, with proceedings held in Montana, USA, in English.
Contact Information
Agreement
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.