Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: March 1, 2025
This Privacy Policy explains how Al-Fatin collects, uses, and protects your personal information when you use our website and services.
Transparency
Clear about what data we collect and why
Security
Your data is protected with industry-standard security
Control
You have control over your personal information
Compliance
We comply with applicable privacy laws
Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment providers)
- Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Device information and operating system
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Send you marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, shipping companies, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Employee training on data protection
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your account and personal information
- Opt-out of marketing communications
- Request data portability
- Object to certain processing activities
To exercise these rights, please contact us at privacy@al-fatin.com
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Provide personalized content and recommendations
- Enable social media features
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
Contact Us
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.